Emails and phone calls will be answered promptly with priority going towards emails.

Please review all of our policies carefully before making a purchase.  Our goal here is to ensure a smooth transaction for both parties.

GENERAL POLICIES & GENETIC GUARANTEE

All animals will be honestly represented and 100% healthy at the time of delivery. 

Animals are guaranteed to be free of mites and ticks at the time of delivery.  

We make every effort to properly sex animals, but please be sure to confirm the sex upon receipt. 

Every heterozygous (het) gene carrier we produce is immediately assigned a unique ID. 

Your invoice will come with this unique ID detailing the genetics of any heterozygous animals you purchase. 

DOMESTIC SHIPPING

All animals will be shipped through FedEx or Delta Airlines. We guarantee live arrival and takes full responsibility for delivering animals safely to the customer.  Our live arrival guarantee requires hold-for-pick up when shipping through FedEx.  If the customer insists on door to door delivery, then they must assume the risk and waive their live-arrival guarantee.  All animals will be properly packed and shipped in a new shipping box.  We are a certified shipper with both FedEx and Delta.  We ship animals in clearly marked boxes in compliance with all applicable rules and regulations.  

When receiving an animal shipment through FedEx:
  • Shipping is a flat $65 per shipment.
  • The customer must pick up the animal shipment at their closest FedEx customer center.  This is the safest method of shipment since it avoids the delivery truck where most delivery mishaps occur.   
  • Customers will be provided a tracking number and should pick up the animal promptly after it arrives at the customer center and becomes available for pick up.
  • A photo ID is required at the time of pick up.
  • Animals are shipped by FedEx Monday through Wednesday only.

When receiving an animal shipment through Delta Airlines:
  • Shipping costs will vary,  Call or email for a quote 
  • Animals shipped via Delta Airlines must be picked up at your nearest airport.
  • The customer should try to arrive at the airport no later than 20 minutes after the flight arrives.
  • Packages are to be opened immediately at the cargo desk or counter and the animals should be inspected. 
  • If there are any obvious problems with the animal or the package feels extremely cold or hot to the touch, a claim should be filed with the airlines before leaving the airport.

INTERNATIONAL SHIPPING
  • $2,000 minimum purchase for all International Orders
  • CITES fees are $301 per shipment
  • Shipping costs will vary,  Call or email for a quote 
  • Health Certificate cost an additional $200 per shipment
  • Animals must be picked up at the Airport
  • Packages are to be opened immediately at the cargo desk and the animals should be inspected.
  • If there are any obvious problems with the animal or the package feels extremely cold or hot to the touch, a claim should be filed with the airlines before leaving the airport.

PAYMENT PLANS

Payment plans will generally be between 1 to 3 months in duration and assessed on an individual basis.  A 25% non-refundable deposit is required to secure your animals.  After the minimum 25% deposit is received the animal/s will be taken off the market and held for the customer.  Animals will be fed and maintained as usual with no extra charge to the customer.  If for any reason the customer can not complete the payment plan as agreed to, all money minus the initial 25% non-refundable deposit will be returned to the customer after the animal is re-listed and sold at current market price.  The 25% non-refundable deposit is non-transferable.

PRICING AND PAYMENT OPTIONS

All prices are subject to change. As these animals mature and gain weight they also gain in value.  Therefore, prices may be adjusted accordingly. We will honor any price that was agreed upon during negotiations of sale. 

We accept Visa, MasterCard, Discover, American Express, checks, money orders, and PayPal.  Due to the increase in online fraud, all checks and money orders will be held for 7 days.
  • Credit card payments can be made by calling 708.485.0666